Day 3 is covering Business Transformation, how the people roles and processes will need to transition to supporting a new solution. Lots about discovery, a transformation road map (where they are, where they need to be and the incremental steps to get there), iterative design and agile development
Common themes are focusing on business outcomes, helping customers create capabilities and getting continuous feedback for continuous improvement.
Focus on customer experience rather than nerd knobs.
Topics include: Discovery best practice, Transform Operations, Bringing DevOps to IT Operations.
Daily quiz and team time for the presentation.